OtherUpdated 2 years ago
Do you offer a referral program? How does it work?
We have created a referral program to thank our customers for referring their friends and family.
To refer someone, you will first need to have an account on our online store. After that you can head to your profile page to get your personalized referral link.
Any of your friend who decides to place their first order using your referral link will get enjoy a 20€ discount. In return you will be credited to 20€ too for helping us spread the word.
For more information, please refer to our referral program terms & conditions.
Do you have physical stores?
We currently don't have any physical stores under our brand name. However, we do have several distributors in Europe, the US and Canada.
The full list of stores that resell our products can be found on our stores locator map.
Is there a warranty?
We guarantee any of our product made by us and sold through our online store to be free of defect. We would gladly accept any return or exchange request resulting from a defective item granted they respect the following conditions:
- The item must have been sold on our online store
- The item shouldn't have been used in any way
- The return or exchange request is made within 28 days of delivery
- The return is made within 14 days of the return or exchange request
If you have a return or exchange request resulting from a defective item please reach out to our support for more information on how to proceed.