ShippingUpdated a year ago

Where do you ship?

At this time, we primarily ship within the United States and select international locations. You will be allowed to check out if your country is within the list of countries where we offer shipping services.

For shipping to a specific country, please reach out to our support through our helpdesk.

How long does it take to ship my order?

Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery (excluding weekends and holidays). During peak seasons or special promotions, there may be a slight delay in processing times, but we will do our best to keep you informed. 

Standard transit time for the countries covered by our delivery partners is presented below. You can find them when choosing for a delivery method before confirming your order:

- United-States: 3-7 days

Do you offer fast shipping?

You can select fast shipping during the checkout process after having entered your delivery location.

How can I track my package?

Once you have placed your order, we will send you a confirmation email to track the status of your order.

Once your order is shipped, we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).

Additionally, you can track the status of your order from your "order history" section on your account page on the website.

What if I'm not home?

If you're not home, a new delivery will be performed the next day, or the delivery partner will reach out to schedule a new delivery date depending on the country and delivery method you choose.

You may also have to go to your local post office to collect your package in case it cannot be delivered to you.

Will I pay taxes for international shipping?

Deliveries in Europe will have to pay customs taxes.

Our delivery partner will handle the clearance and will invoice you in local currency for the duties and taxes linked to your order.

For more information, please refer them to website of the delivery partner handling your delivery.

For more details, please refer to our shipping policy here.

Free shipping 

We do free standard shipping on orders over $99. Team's orders are excluded.